点评:Been here a few times. It's a really good soft play it is relatively clean. However, today there was a child who had not long arrived..threw up everywhere she was literally right behind where myself and my son sat.. I watched the staff handling this situation and I'm not going to lie I was pretty shocked..
There was one youngish member of staff who got two signs saying wet floor she then used a tissue to scoop up most of the sick...but there was still some left..yet the staff just left it the whole time throughout the session. No-one got rid of the sick fully nor disinfected the carpet /the area they sat. After managing a nursery myself this is appalling. I also saw several looks from other parents looking very concerned and overheard one parent saying I'm not sure how I feel about that. Ngl, I felt exactly the same way. The family with the sick little girl stayed for quite while when really ...they should of been politely told to leave.
They should have policy for those who come in with sickness bugs. I know it's sometimes unavoidable however, in this situation the family should of been told to leave the premises.
Apart from this big slip up, they are good soft play. Food is average. Staff are very friendly and welcoming..but need more training on how to actually clean up sick properly instead of leaving it
翻译:来过这里几次了。这是一个非常好的软演奏,相对干净。然而,今天有一个孩子刚到不久……吐得到处都是,她就在我和我儿子坐的地方后面。我看着工作人员处理这种情况,我不会撒谎,我感到非常震惊。 。
有一名年轻的工作人员收到两个标牌,上面写着地板湿了,然后她用纸巾舀起了大部分病人……但仍然有一些留下来……但工作人员在整个会议期间一直把它留下来。没有人完全摆脱病人,也没有人对地毯/他们坐的区域进行消毒。在我自己管理一个托儿所之后,这真是令人震惊。我还看到其他家长的表情非常担忧,并无意中听到一位家长说我不确定对此有何感受。 Ngl,我也有同样的感觉。带着生病的小女孩的一家人呆了很长一段时间,实际上……他们应该被礼貌地告知离开。
他们应该为那些带着病菌进来的人制定政策。我知道有时这是不可避免的,但是在这种情况下,应该告诉家人离开该处所。
除了这个大失误之外,他们的软打法也很好。食物很一般。工作人员非常友好和热情......但需要更多关于如何正确清理病人而不是留下它的培训