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Last updated in 1987
Freizeitbad Azur的点评
点评：I had a mixed experience. This indoor pool feels like stepping back into 1987. After purchasing our tickets we were told that once we scanned them we had 90 minutes inside and not a minute more. You must scan the same paper card (paper...in a wet pool environment 🥴) to exit, so they charge you to leave if you are a minute over. You must go up a tiled spiral staircase to get to the pool. It is both slippery and inconvenient. There is an elevator but it appeared to be out of service. Everyone enters through the Eingang into a gender neutral changing room. From there I was completely lost until someone helped me. The changing rooms have two doors. You enter through the front to change clothes and then exit through the back into a locker room. Make sure you lock both doors while you're changing because this is also how you exit. Also make sure you unlock both doors or you lock people out of coming or going. The lockers are an additional 2€. From the locker room you walk to a gendered shower room and then out into the pool. Super confusing. There are three indoor pools and an indoor slide. The outdoor pools were closed this summer for renovation but it didn't appear much had happened, or even started. There is a lap pool, a shallow pool and a toddler splash area with a slide and squirting hippo head. There is also a bubbling warm pool...not a hot tub. The entire floor is slippery tile and I watched quite a few kids slip and hit their heads. I understand that it is for ease of cleaning but there are non-slip tiles available. I have them in the bathrooms of our rental here in Germany. My kiddo liked the shallow pool and did her swim lesson there. My main issue came from interaction with the lifeguards and management. My kiddo was in the splash pad area. She splashed another child and made him cry. She was playing and didn't intend to upset him but he didn't like it so I sent her back to apologize. As she approached, that child's father pushed her and screamed "get away from us!!!". The other parents were very shocked, as was I. My daughter began to cry. I didn't want to confront this man for touching my child and causing her to cry so I went to the lifeguards. They did nothing. They didn't even talk to the other parents who witnessed it. They told me that we should stay in the splash pad and that he could stay in the shallow pool to avoid interacting. He pushed my kid but my kid was the one restricted from going wherever she wanted to swim. The manager did not care, either. I am not German and did not want to make a scene, but I was horrified that an adult man was permitted to yell at my child and put his hands on her without any repercussions. I understand that my child caused his child to cry because she splashed him, but he is an adult who PUSHED my child and yelled at her so she cried. Witnessed.
There are no security cameras to monitor all areas of the pool. The lifeguards sit in a glassed-in booth and oversee the shallow pool, lap lane. They cannot see where the slide dumps people into the lower pool, the cannot see the splash pad or the warm spa pool. In my two days there I only saw one guard circulate one time. In 7 hours of being at the pool, one guard walked around one time. They do not lifeguard at this pool like I am accustomed to in the States.
My one negative experience with another patron and the lack of response from the employees has left me with negative feelings about this pool. The pool itself is a solid ok. Old. Mostly clean. Confusing to access the actual indoor pool but once you know you're fine. Not very expensive for a rainy day to pass the time. Don't expect too much. Watch your kids and keep them from drowning. If someone says something nasty to your kid, don't ask for help, just come to your own kid's defense.
There are no security cameras to monitor all areas of the pool. The lifeguards sit in a glassed-in booth and oversee the shallow pool, lap lane. They cannot see where the slide dumps people into the lower pool, the cannot see the splash pad or the warm spa pool. In my two days there I only saw one guard circulate one time. In 7 hours of being at the pool, one guard walked around one time. They do not lifeguard at this pool like I am accustomed to in the States.
My one negative experience with another patron and the lack of response from the employees has left me with negative feelings about this pool. The pool itself is a solid ok. Old. Mostly clean. Confusing to access the actual indoor pool but once you know you're fine. Not very expensive for a rainy day to pass the time. Don't expect too much. Watch your kids and keep them from drowning. If someone says something nasty to your kid, don't ask for help, just come to your own kid's defense.
翻译：我的经历很复杂。这个室内游泳池感觉就像回到了 1987 年。买票后，我们被告知，一旦我们扫描了门票，我们就可以在里面呆 90 分钟，不能再多一分钟了。你必须扫描同一张纸卡（纸......在湿池环境🥴）才能退出，所以如果你超过一分钟，他们就会向你收取离开费用。您必须走上铺有瓷砖的螺旋楼梯才能到达游泳池。既滑又不方便。有电梯，但似乎停止使用。每个人都通过 Eingang 进入性别中立的更衣室。从那里我完全迷失了，直到有人帮助我。更衣室有两扇门。您从前面进入换衣服，然后从后面退出进入更衣室。换衣服时请务必锁上两扇门，因为这也是您退出的方式。还要确保你打开两扇门，或者锁住人们进出。储物柜需额外收费 2 欧元。从更衣室步行到性别淋浴间，然后进入游泳池。超级混乱。共有三个室内泳池和一个室内滑梯。今年夏天，室外游泳池因翻修而关闭，但似乎没有发生太多事情，甚至没有开始。这里有一个游泳池、一个浅水池和一个带滑梯和喷水河马头的幼儿戏水区。还有一个冒泡的温水游泳池……不是热水浴缸。整个地板都是湿滑的瓷砖，我看到不少孩子滑倒并撞到了头。我知道这是为了方便清洁，但有防滑瓷砖可供选择。我把它们放在我们在德国租来的浴室里。我的孩子喜欢浅水池，并在那里上游泳课。我的主要问题来自与救生员和管理人员的互动。我的孩子在防溅垫区域。她溅到了另一个孩子身上，把他弄哭了。她正在玩耍，并不想让他不高兴，但他不喜欢这样，所以我让她回去道歉。当她走近时，孩子的父亲推了她，并尖叫着“离我们远点！！！”。其他父母都非常震惊，我也是如此。我的女儿开始哭泣。我不想因为这个男人触摸我的孩子并导致她哭泣而与这个男人对质，所以我去找了救生员。他们什么也没做。他们甚至没有与目睹这一切的其他父母交谈。他们告诉我，我们应该留在戏水池中，而他可以留在浅水池中以避免互动。他推了我的孩子，但我的孩子却被限制去她想去的任何地方。经理也不在乎。我不是德国人，也不想大吵大闹，但令我感到震惊的是，一个成年男子被允许对我的孩子大喊大叫，并把手放在她身上，却没有任何后果。我知道我的孩子因为她泼了他的水而导致他的孩子哭泣，但他是一个成年人推了我的孩子并对她大喊大叫，所以她哭了。见证了。
没有安全摄像头来监控泳池的所有区域。救生员坐在一个玻璃隔间里，负责监督浅水池和泳道。他们看不到滑梯将人们扔进下层泳池的位置，也看不到戏水池或温暖的水疗池。在那里的两天里，我只看到一名警卫巡查一次。一名警卫在泳池工作的 7 个小时内，走了一圈。他们不像我在美国习惯的那样在这个游泳池有救生员。
我与另一位顾客的一次负面经历以及员工缺乏回应让我对这个泳池产生了负面感觉。泳池本身还不错。老的。大多是干净的。进入真正的室内游泳池有点令人困惑，但一旦你知道就没事了。下雨天打发时间的费用不是很贵。不要期望太多。看管您的孩子，防止他们溺水。如果有人对你的孩子说了一些难听的话，不要寻求帮助，只需为你自己的孩子辩护即可。
没有安全摄像头来监控泳池的所有区域。救生员坐在一个玻璃隔间里，负责监督浅水池和泳道。他们看不到滑梯将人们扔进下层泳池的位置，也看不到戏水池或温暖的水疗池。在那里的两天里，我只看到一名警卫巡查一次。一名警卫在泳池工作的 7 个小时内，走了一圈。他们不像我在美国习惯的那样在这个游泳池有救生员。
我与另一位顾客的一次负面经历以及员工缺乏回应让我对这个泳池产生了负面感觉。泳池本身还不错。老的。大多是干净的。进入真正的室内游泳池有点令人困惑，但一旦你知道就没事了。下雨天打发时间的费用不是很贵。不要期望太多。看管您的孩子，防止他们溺水。如果有人对你的孩子说了一些难听的话，不要寻求帮助，只需为你自己的孩子辩护即可。
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