点评:We have been to water parks all around the world and this has to be the absolute worst. Recognising that it is not advertised as an ‘all singing all dancing’ venue, we anticipated a few slides and a splash pad for our young family and parents which we were happy to experience. The entry fee of 500,000 for 6 people (2 children and 4 adults) was okay but we then had to top up a card that could be used inside the park for food and drinks. We topped this up with the same amount understanding the principle of a cashless system. We carried in the children’s water bottles but my parents had theirs removed from them-made no sense at all.
We got into the park and if we wanted a cabana we would need to pay on the card. We didn’t and sat at a table. We then learned that we would have to pay on the card to use a rubber ring to go on the bigger slides. This has never happened to me in all of my experiences of water parks. The principle of this is just wrong and led to an unnecessary argument with staff.
The toilets were not clean and none of the toilets, male or female had toilet paper, and the table we sat at had bird droppings on them.
Such a disappointing and frustrating experience when everything else in Bali has been just so amazing. To be fair, staff were helpful and friendly while in the park.
If you just want to use the splash pools, enjoy your very expensive trip to the water park where dreams come to die along with the strategy behind ‘customer care’.
翻译:我们去过世界各地的水上乐园,这个绝对是最糟糕的。我们意识到它并没有宣传为“全民歌舞”的场所,我们期待着为我们年轻的家庭和父母提供一些滑梯和喷水池,我们很高兴能体验到。6 人(2 名儿童和 4 名成人)的入场费为 500,000 美元,还可以接受,但随后我们必须充值一张可以在公园内购买食物和饮料的卡。我们理解无现金系统的原理,充值了相同的金额。我们带着儿童水瓶,但我父母把他们的水瓶拿走了——这完全没有道理。
我们进入公园,如果我们想要一个小屋,我们需要用卡支付。我们没有,坐在一张桌子旁。然后我们得知,我们必须用卡支付才能使用橡胶圈玩更大的滑梯。在我所有水上乐园的经历中,这种情况从未发生在我身上。这种原则是错误的,导致了与工作人员不必要的争吵。
厕所不干净,男厕所和女厕所都没有卫生纸,我们坐的桌子上有鸟粪。
巴厘岛的其他地方都很棒,但这次经历却令人失望和沮丧。公平地说,公园里的工作人员很乐于助人,也很友好。
如果您只想使用戏水池,那就享受您昂贵的水上乐园之旅吧,在那里梦想破灭,还有“客户服务”背后的策略。