希尔斯伯勒
旅行
账户
Tripadvisor用户
Unprofessional
Iron Peak Sports & Events的点评
点评：If you plan to book a birthday party at Iron Peak, please manage your expectations and be prepared to micromanage every aspect. Chelsea, the lead birthday party coordinator and some of the staff made promises and failed to deliver. First, I was scheduled for the wrong party type. Next, there was only one check-in station at the front desk and it did not work, not did the check-in website. The party started about 30 minutes late as a result. There were missing party decorations, which were supposed be included. I also had to serve pizza and drinks to the party guests myself while the teenage staff sat around at the front counter and chit chatted. I was told by the staff that there would be a price adjustment for all of the inconveniences. However, when I followed up with Chelsea, she reneged and told me her manager refused the price adjustment. Chelsea told me she would elevate the issue with higher management. Instead, she ghosted me. Save your party money and look elsewhere.
翻译：如果您计划在 Iron Peak 预订生日派对，请管理您的期望并做好对各个方面进行微观管理的准备。首席生日派对协调员切尔西和一些工作人员做出了承诺，但未能兑现。首先，我被安排参加了错误的聚会类型。其次，前台只有一个值机台，而且不起作用，值机网站也不起作用。结果聚会迟到了大约30分钟。派对装饰品不见了，本应包括在内。我还必须亲自为聚会客人提供披萨和饮料，而十几岁的工作人员则坐在前台闲聊。工作人员告诉我，对于所有的不便，将会进行价格调整。然而，当我跟进切尔西时，她食言了，并告诉我她的经理拒绝了价格调整。切尔西告诉我，她将向更高管理层提出这个问题。相反，她给我留下了阴影。节省你的派对钱并寻找其他地方。
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