点评:I have always thought very highly of this facility being my favourite spa, however in the last number of visits to the Spa I have encountered a change to facilities on each visit . I used to be able to enjoy longer than an hour in the facility prior to a treatment, for example one and half hours , it was changed to a strict hour maximum , anything over that I was informed would be at a cost. Recently I booked two treatments for the same day and asked if I could have 2 hours in the Thermal Suite, I was told that I could only have the standard 1 hour. There used to be a facility to have coffee while relaxing in the Bistro this was removed. There was a change to the Menu available in the Bistro. There used to be shower samples available in the changing rooms they have been removed. On the most recent visit , I discovered there was no footwear in the Locker along with the usual towel and robe. When I enquired as to why the usual slippers were not in the locker, I was told that I could buy flip flops for Eur5 . In my experience of going to Spa's I have never encountered this, now the Spa have stopped supplying slippers/footwear and the customer is expected to bring their own footwear. I was not made aware of the new rule at the time of booking the treatment. Also my latest treatment was 5 - 10 mins short. I felt that the lack of footwear was last straw. I am disappointed at some of these changes. I am not sure when I will be back !
翻译:我一直认为这个设施是我最喜欢的水疗中心,然而在最近几次访问水疗中心时,我每次都发现设施发生了变化。以前,在接受治疗之前,我可以在设施中享受一个多小时,例如一个半小时,但现在改为严格限制,最多只能享受一个小时,我被告知,超过这个时间需要付费。最近,我预订了同一天的两次治疗,并询问是否可以在温泉套房享受 2 小时,我被告知只能享受标准的 1 小时。以前,小酒馆里有一边喝咖啡一边放松的设施,但现在这个设施被取消了。小酒馆提供的菜单发生了变化。以前,更衣室里有淋浴样品,但现在这些样品被取消了。最近一次访问时,我发现储物柜里没有鞋子,只有通常的毛巾和浴袍。当我询问为什么储物柜里没有通常的拖鞋时,我被告知我可以花 5 欧元买一双人字拖。在我去水疗中心的经历中,我从未遇到过这种情况,现在水疗中心已停止提供拖鞋/鞋类,顾客需要自带鞋类。我在预订治疗时没有意识到新规定。而且我最近的治疗时间短了 5 - 10 分钟。我觉得没有鞋类是压死骆驼的最后一根稻草。我对这些变化感到失望。我不确定我什么时候会回来!