点评:Only if you like water slides and patiently can queue for about 15-20 minutes for few seconds ride, then 1 day is ok to go, otherwise (500 lei for the whole day rate ) is overpriced and not justified, by any off the service of any member of staff in any area. Unfortunately there is a long way to go to get to the top notch customer service and rules respecting facility. The adults pool tha says adults only, 16+ is full of kids.
The offer that is printed at the bottom of the receipt, at the end of the day that offers 20% discount for your next trip is very tricky and wrongly worded so it traps you into the situation. So it says 20% off for your next trip. Tickets to be purchased only at there cashiers, (photo attached) and when you turn the next day, apparently it meant to be purchased same day, the previous day, on that evening. Well, when questioned about it, the administration’s answer, after realising that the customer is actually right, could only say that it is not them printing the wording on receipts, Good bye! The issue is not the 100 lei of savings which is about £4. It is the way they trap you in, and arrogant approach( Lohotron MD ) , firstly they are completely wrong in refusing the offer and people as myself and others should complain to consumers rights department , unfortunately I don’t have the time for it, and so are the others that are visiting this place as a day off in their short trip to Chisinau. Because of the location ( outskirts of the city) unless you have a car, you will need a taxi to come and leave, so it would be more difficult and much more expensive to turn around and leave, and end up ruining and wasting your day completely, paid the usual price but won’t return there and won’t recommend it to anyone.
This place will be popular maybe few years until everyone will get to see it, at least once, get annoyed and won’t return, same as me. Unless they will implement something new and review their policies and customer service, the aqua-park won’t sustain their reputation
翻译:只有如果你喜欢水滑梯并且耐心地可以排队大约15-20分钟几秒钟的时间,那么1天就可以了,否则(全天费用500列伊)价格过高且不合理,任何服务都没有任何领域的任何工作人员。不幸的是,要获得一流的客户服务和尊重设施的规则还有很长的路要走。成人泳池上面写着仅限成人,16岁以上全是孩子。
一天结束时,打印在收据底部的优惠为您的下一次旅行提供 20% 的折扣,这一优惠非常棘手且措辞错误,因此会让您陷入困境。所以上面写着您下次旅行可享受 20% 的折扣。门票只能在收银台购买(附照片),当您第二天转机时,显然意味着是在当天、前一天、当天晚上购买。那么,当问及此事时,行政部门在意识到顾客说得对之后,只能说,收据上的字样不是他们打印的,再见!问题不在于 100 列伊的储蓄,大约 4 英镑。这就是他们让你陷入困境的方式,而且是傲慢的做法(Lohotron MD),首先他们拒绝这个提议是完全错误的,像我自己和其他人应该向消费者权益部门投诉,不幸的是我没有时间,其他在基希讷乌短途旅行中来这里休息一天的人也是如此。由于位置(市郊),除非你有车,否则你需要出租车来回,所以转身离开会更困难、更昂贵,最终会毁掉和浪费你的一天完全,支付了通常的价格,但不会返回那里,也不会推荐给任何人。
这个地方可能会流行几年,直到每个人都会看到它,至少一次,感到恼火并且不会回来,就像我一样。除非他们实施新的措施并审查他们的政策和客户服务,否则水上乐园将无法维持其声誉