点评:This place is an absolute scam and nobody should support this business. We rented snow chains to travel up Mount Hutt and these chains were fitted to the wheels by the staff themselves. We were also told that we cannot travel faster than 30km/h. We followed this advice and travelled below 30, yet when we returned to the shop to return the chains we were told they were broken. Despite following everything they told us, their product was terrible quality and it was in no way our fault that they broke, yet we were charged $100 for the damages. When selling a product, it should be fit for use and even when we followed the guidelines provided, it still broke and we were liable for this despite it being the fault of the business completely. The poor quality of these chains also dealt some damage to our car after breaking which we will further have to pay repair fees for. I also noticed at least 10 other reviews having this exact same issue, so I confronted the worker and voiced these concerns. He told me that the reviews came from people who fit the chains on themselves and didn’t fit them properly so it broke. He had no way to know this and was likely saying whatever would least harm his reputation, knowing the place he’s running is a terrible business that takes advantage of their customers. The behaviour and attitude of this business was disgusting and I wouldn’t want anyone else to support this business
翻译:这个地方绝对是个骗局,没人应该支持这种生意。我们租了防滑链去爬哈特山,这些防滑链是由工作人员亲自安装到车轮上的。我们还被告知,我们的行驶速度不能超过 30 公里/小时。我们听从了他们的建议,以低于 30 公里/小时的速度行驶,但当我们回到商店退还防滑链时,却被告知防滑链坏了。尽管我们听从了他们所说的一切,但他们的产品质量很差,防滑链坏了绝对不是我们的错,但我们却被收取了 100 美元的损失费。在销售产品时,它应该适合使用,即使我们遵循了提供的指南,它仍然坏了,尽管这完全是企业的错,但我们还是要为此负责。这些防滑链质量低劣,在断掉后也对我们的汽车造成了一些损坏,我们还需要支付维修费。我还注意到至少有 10 条其他评论也有同样的问题,所以我与工作人员对质,并表达了这些担忧。他告诉我,这些评论来自那些自己安装防滑链的人,他们没有正确安装,所以防滑链坏了。他根本不知道这一点,他很可能说出了对他名誉损害最小的话,因为他知道他经营的这家公司是个糟糕的企业,会利用客户。这家公司的行为和态度令人厌恶,我不希望其他人支持这家公司