点评:Don’t expect a ‘Disney Experience’ nothing is fun and friendly. The horses are amazing, well behaved. The people preparing the horses are like robots no enthusiasm whatsoever. The guides who take you out- not friendly and not one person spoke b/c of the atmosphere the guides set. I think what sent the tone was one of the guides yelled ‘ride like we have told you and respect the horses’ NO ONE had ridden before😳. It was promised at the end of the ride that we could take photos, the guides kept repeating ‘over to the mounting block, over to the mounting block’ to get off- no photos and we came a long way to ride at Disney. Our entire group of strangers listened, even afraid to ask for photos. We spoke about the ride afterwards (after the staff ran away- it was so strange) everyone on that ride was afraid to speak and were expecting the ‘Disney experience’. I don’t normally leave reviews whether good or bad but felt that people should know there are better equestrian facilities out there that are friendly and lovely to speak with.
Right from signing the waivers to the people getting the horses together and the guides it was a very unpleasant stressful interaction. The guests discussed maybe this team be trained on the Disney Experience I.e. being friendly and helpful. Or replace the staff with folks that want to be there and like there job.
翻译:不要期待“迪士尼体验”,没有什么是有趣和友好的。马匹很棒,表现很好。准备马匹的人就像机器人一样,没有任何热情。带你出去的导游——不友好,没有人谈论导游所营造的氛围。我认为发出这种语气的是一位导游大喊“像我们告诉你的那样骑行并尊重马匹”以前没有人骑过😳。骑行结束时承诺我们可以拍照,导游不断重复“到上车台,到上车台”下车——没有照片,我们走了很长一段路才到迪士尼。我们一群陌生人都听着,甚至不敢索要照片。后来我们谈论了这次游乐设施(在工作人员逃跑之后——这太奇怪了),那个游乐设施上的每个人都不敢说话,并期待着“迪士尼体验”。我通常不会留下评论,无论是好是坏,但我觉得人们应该知道那里有更好的马术设施,而且友好且易于交谈。
从签署弃权书到人们把马匹和向导聚集在一起,这是一次非常不愉快、压力很大的互动。客人们讨论了也许这个团队需要接受迪士尼体验方面的培训,即友善且乐于助人。或者用那些愿意在那里工作并且喜欢那里工作的人来替换员工。