旅行
账户
Erica G
A Review of My Experience at SkyZone
Sky Zone Trampoline Park的点评
点评：My recent visit to Sky Zone left me deeply disappointed and frustrated. As a parent of two energetic kids aged 4 and 5, I was excited to take them to an indoor trampoline park for a fun-filled day. However, my experience was marred by the relentless pressure from Sky Zone staff regarding my 7-month-old baby.Upon arrival, I inquired about whether my baby would need to pay, as he was included in the waiver. The cashier assured me that it wouldn't be necessary, considering his age. However, as my kids started playing and my baby and I sat on the sidelines, we were approached by the manager, who insisted that both the baby and I needed to pay full price.This sudden demand for payment for a non-participating infant seemed unreasonable and left me feeling hounded and disrespected. Moreover, the manager's insistence on charging full price for both me and my baby, despite our inactivity, felt unjustified and money-driven.Comparing Sky Zone to other indoor trampoline parks like Urban Air and Big Air, where such issues are non-existent and kids are offered discounts, only adds to my disappointment. Unlike Sky Zone, these establishments prioritize customer satisfaction and provide a more enjoyable and stress-free experience for families.Furthermore, the constant harassment from Sky Zone employees towards kids, even for minor movements, created a tense and uncomfortable atmosphere. Instead of fostering a fun and carefree environment, the excessive monitoring and reprimanding only served to dampen the overall experience.In conclusion, my visit to Sky Zone was marred by money-driven policies, unreasonable demands, and a lack of consideration for customer satisfaction. I will not be returning to Sky Zone and would advise others to explore alternative options for indoor entertainment.
翻译：我最近去 Sky Zone 的那次经历让我深感失望和沮丧。作为两个 4 岁和 5 岁精力充沛的孩子的父母，我很高兴能带他们去室内蹦床公园度过充满乐趣的一天。然而，Sky Zone 员工对我 7 个月大的婴儿施加的无情压力破坏了我的体验。到达后，我询问我的孩子是否需要付费，因为他已包含在豁免范围内。收银员向我保证，考虑到他的年龄，没有必要付费。然而，当我的孩子们开始玩耍，我和孩子坐在场边时，经理走近我们，坚持要求我和孩子都支付全价。突然要求一个不参加活动的婴儿付费似乎不合理，让我感到被纠缠和不尊重。此外，尽管我们很少活动，经理还是坚持要向我和孩子收取全价，这让人觉得不公平，而且是唯利是图。将 Sky Zone 与其他室内蹦床公园（如 Urban Air 和 Big Air）相比，我更加失望，因为这些公园不存在此类问题，而且为儿童提供折扣。与 Sky Zone 不同，这些场所优先考虑客户满意度，为家庭提供更愉快、更轻松的体验。此外，Sky Zone 员工不断骚扰孩子，即使是轻微的动作，也造成了紧张和不舒服的氛围。过度的监控和训斥并没有营造一个有趣和无忧无虑的环境，反而只会削弱整体体验。总之，我对 Sky Zone 的访问因唯利是图的政策、不合理的要求和对客户满意度的缺乏考虑而受到破坏。我不会再去 Sky Zone，并建议其他人探索其他室内娱乐选择。
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