点评:Amazing customer service, quality and product suggestions. I came in disliking vinegar and left with quite a few bottles and even more ways to use them. My favorite was the fig vinegar, but all of them were worth trying. There are also gift size bottles if you can't make up your mind. They were also very mindful of sanitization and allergies when giving out samples. Because I was visiting out of town, I wanted to ship a few of the bottles. My order ended up being switched with another customer's and we received the wrong order in the mail. Zi Olive was very attentive to the situation and promised to resend the correct products. Despite having the wrong order unopened and still in the package, they requested I keep other the oil and vinegars. The next week I had my correct order. They went over the top to fix their mistake and now I get to enjoy my purchase and my "bonus" products. I will be a repeat customer.
翻译:令人惊叹的客户服务、质量和产品建议。我进来时不喜欢醋,留下了好几瓶,还有更多使用方法。我最喜欢的是无花果醋,但它们都值得一试。如果您拿不定主意,也有礼物大小的瓶子。他们在分发样品时也非常注意消毒和过敏。因为我要去城外,所以我想寄几瓶。我的订单最终被另一个客户的订单调换,我们在邮件中收到了错误的订单。 Zi Olive 非常关注情况并承诺重新发送正确的产品。尽管错误的订单未打开且仍在包装中,但他们要求我保留其他油和醋。下周我得到了正确的订单。他们竭尽全力纠正他们的错误,现在我开始享受我的购买和我的“奖励”产品。我会成为回头客。